Refund policy

 

Refund & Return Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please read our refund and return policy carefully.

1. Returns

• You may return most items within 15 days of delivery for a full refund or exchange.

• To be eligible for a return, the item must be:

  • Unused and in the same condition that you received it

  • In the original packaging

  • With all accessories and manuals included

• Certain items, such as personalized products, perishable goods, or sale items, cannot be returned.

2. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to the original payment method within 5–7 business days.

• Shipping costs are non-refundable.

3. Exchanges

• If you receive a defective or damaged item, we will gladly exchange it for the same item at no additional cost.

• To request an exchange, contact us with your order number and photos of the defective item.

4. How to Return an Item

• Contact our customer service at [your email/contact link] to initiate a return.

• Pack the item securely in its original packaging and include the receipt or proof of purchase.

• Ship the item back to the address provided by our team.

5. Late or Missing Refunds

• If you haven’t received your refund after 7 business days of approval, check your bank account or credit card statement.

• If you still haven’t received it, contact us at [hamzajuttbest@gmail.com].

6. Contact Us

If you have any questions about returns or refunds, please contact us:

• Email: [hamzajuttbest@gmail.com]

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